"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
"I was laying in bed, about to doze off, since I had to work in the morning, when suddenly I caught snippets of conversation coming from the living room. I strained to hear whispered voices through the closed, bedroom door..."
"We didn’t know the answers, but one thing we did know: we were no longer the parents we used to be and as all of our children struggled, we no longer felt like 'good parents' at all."