"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
"We want to plead with you from the bottom of our hearts...please pay attention to what your children look at on social media. I know our kids always complain that we're being too overprotective but it's ok, it's our job."