"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
"You heard me tell her we had a long drive home and she needed to use the potty. You heard her tell me she was scared the toilet would flush while she was sitting on it."
Between the shifty eye contact, nervous hair twirls, and uncomfortable squirming in their seats, it's obvious this was an experience these people were NOT used to.