"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
"The next thing I know he’s pulling a gun and he’s telling nobody to move, and that’s when Kendrick lunged at him and he shot Kendrick, giving all of us enough time to get underneath our desks to get ourselves safe and to run across the room to escape."