"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
"I’m not sick. I’m not undergoing trauma. I’m not physically hurting, and so I suck it up because there are real people going through real things and I’m not supposed to be sad. I’m supposed to be okay."