"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
"I could feel hot, salty tears coming down my face. I sat and cried silently... I was scrunching myself up against the wall as far as I could. All of a sudden, someone from behind us taps on the guy’s shoulder..."
