"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
"I looked away from what I was doing, over the mess of dirty children with fingernails that needed to be clipped digging sharply into my calves, and asked her what she meant... This girl. She's young. And she was so spot-on that I started to cry a little."
