"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
"No one ever plans to ruin his life. Nobody makes failure a goal, or a New Year’s resolution, or an integral part of his five-year plan. Kids don’t dream about growing up to be an alcoholic; students don’t go to class to learn how to be bankrupt; brides and grooms don’t go to the altar expecting their marriage to fail."