"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
"Tears-pouring-down-my-face, couldn't-talk-couldn't-breathe kind of laughing. Screaming laughing. So hard that I was sobbing because I couldn't get it together."
“There’s no education in place to tell you how to deal with this, to balance how to grieve privately with your family and then also to have to grieve publicly.”
“I didn’t really know... I was afraid to ask, as a mother, because it would be painful to hear. But I felt I had to ask, and I wanted to share with you."