"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
"You heard me tell her we had a long drive home and she needed to use the potty. You heard her tell me she was scared the toilet would flush while she was sitting on it."
"I'm a very committed Christian and Chick-fil-A's value--their corporate purpose statement is to glorify God and to be faithful stewards of all that's entrusted to them and to have a positive influence on everyone who comes into contact with them--and I would say that that mirrors my personal beliefs perfectly. And so I really felt it very personally."