"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
“I hadn't seen him in nearly 13 years, he was 4 years old then, but everything seemed to fit… I slowly walked over to him, and his family. I slowly approached him, and when he looked at me... I shattered the ice."
