"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
"When you hear your wife screaming from upstairs saying she has had an accident you run up the stairs... When you get to your bathroom and hear her laughing, you have to pull your cell phone out because you know this is going to be funny."