"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
“I had to keep my hand on something because it was shaking... Meanwhile said ‘child’ is a boy I care very much about. A boy sitting next to me hearing every word. A boy who is trying to wipe away the hot tear rolling down his cheek.”