"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
“I remember standing at the kitchen counter and the next memory is me opening my eyes and I’m lying on something red. I sat up and felt shattered glass falling on my chest from my face… I ran my hand down my chin and under my jaw where I felt something snag my finger.”