“Yesterday I took a 10:00am flight from Phoenix to Charlotte and it was the most emotionally draining flight I have ever taken. I have never cried so much for someone I did not know as I did yesterday. I boarded highly aggravated and angry. (If you fly all a lot you’ll understand holiday travel: it’s absolutely madness).
I sat down in my seat and two minutes later, boarding was ceased by the captain and told to stop in our tracks and observe a moment of silence. I thought ‘Now what?’ And I got even more angry because I was going to miss my connection.
And then this happened…
