"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
"He did not keep it together and we all cried. The entire flight I looked at the floor of the plane crying as I knew this fine gentleman is down there so I can sit here and eat dumb peanuts. I felt guilty and so sad."
