"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
Shanell's daughter Kate has autism. On the way home from a trip to Disney, she sat by a stranger on the plane. What happened on that trip is documented in this heart-melting thank-you letter.
Taylor died in a tragic ski accident at 13, but her heart was donated to save the life of a mother in Phoenix. Watch as Taylor's mom listens to her daughter's heart for the last time.