"He stepped aside and tried to make a few calls. Hugging his daughter and grabbing his head, you could tell he was heartbroken. This woman next to him at the front counter heard the whole thing."
"$7.44. That was the harsh number that stared back at me. My heart sank, my mind spun, and my emotions exploded with upset and frustration... I ranted, cursed, and berated myself to his open ear."